93% of Those Surveyed Would Recommend Them Again. The Jones Company announces excellent results through the Woodland, Obrien & Associates survey. The "Would Recommend" rating was 93% and the "Would Recommend with Enthusiasm" rating was 72%.
Woodland, Obrien is a research and consulting firm that works with major homebuilding companies throughout the US and abroad in their dealings with their home buying customers. Woodland, O'Brien has been a leader in customer satisfaction research and development of the most successful customer handling strategies in the industry for over 20 years.
According to Keith O'Brien of Woodland, Obrien & Associates, "72% 'with Enthusiasm' is no small accomplishment."
The Jones Company has continued to work with Woodland, O'Brien over the years in order to be able to continue to consistently compare historical data, and therefore they do not currently subscribe to J.D. Power & Associates.
"We are absolutely dedicated to providing exceptional customer service," says Richard Chapman, President of The Jones Company. "The Woodland, Obrien survey findings are a result of the consistent efforts of our dedicated team of professionals and I am very pleased to share these results."
The Jones Company is celebrating 80 years in business, and has built over 2300 homes in Middle Tennessee since 1995. They are the second largest Nashville-area residential builder based on 2005 revenue, according to the Nashville Business Journal. For more information on The Jones Company, call (615)771-8006 or visit the company's website at
www.LiveJones.com.
<< back to All News